Privacy Policy

Last Updated: 20 July 2026

At MyTeru, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use the MyTeru mobile application, website, and related services.

1. Introduction

  • Welcome to MyTeru. We value your privacy and are committed to protecting your personal information.
  • This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using the MyTeru mobile application and website.
  • By using MyTeru, you agree to the practices described in this Privacy Policy.

2. Information We Collect

  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Profile Information
  • Device Information (device model, operating system, app version)
  • Push Notification Token
  • Usage Analytics required to improve the platform

3. How We Use Your Information

  • Create and manage your account.
  • Authenticate your identity using OTP.
  • Provide memberships, rewards and loyalty services.
  • Allow businesses to provide offers and benefits you choose to receive.
  • Send important service notifications.
  • Improve app performance and user experience.
  • Prevent fraud and maintain platform security.
  • Comply with applicable legal obligations.

4. Information Sharing

  • We do not sell your personal information.
  • Information may be shared with businesses that you voluntarily interact with through MyTeru.
  • Trusted third-party service providers may process data on our behalf for services such as authentication, cloud hosting, notifications, analytics, or payment processing.
  • We may disclose information when required by law or to protect our legal rights.

5. Third-Party Services

  • MyTeru may use trusted third-party services to operate the platform.
  • These services may include cloud infrastructure, authentication providers, notification providers, analytics tools, and payment gateways.
  • These providers process information only as necessary to deliver their services.

6. Data Security

  • We implement reasonable administrative, technical and organizational safeguards designed to protect your information.
  • Although we strive to protect your personal information, no method of electronic transmission or storage is completely secure and absolute security cannot be guaranteed.

7. Data Retention

  • We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your account and eligible personal information.
  • Contact us regarding privacy concerns.

9. Account Deletion

  • You may request deletion of your MyTeru account by contacting our support team.
  • Upon receiving a valid request, we will delete or anonymize eligible personal information unless retention is required by law or for legitimate business purposes.

10. Children's Privacy

  • MyTeru is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

11. Cookies (Website)

  • Our website may use cookies or similar technologies to improve user experience, maintain security, and analyze website traffic.

12. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time.
  • The updated version will always be published on this page with the latest revision date.

13. Contact Us

  • If you have any questions regarding this Privacy Policy or your personal information, please contact us.
  • Email: hello.myteru@gmail.com
  • Website: https://myteru.com

Your Privacy Matters

We are committed to protecting your personal information and using it responsibly. By continuing to use MyTeru, you acknowledge that you have read and understood this Privacy Policy.